How Can We Help?
Owned and operated by Live Outdoor Oasis, our team is ready to help you design the outdoor space you have been imagining.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Orders are processed within 1 to 3 business days, and transit time is typically 5 to 8 business days. Larger items such as pergolas, outdoor kitchens, and patio furniture sets may ship via freight carrier, and we will provide tracking details once your order is on its way.
How can I track my order?
Once your order ships, you will receive a confirmation email with your tracking number and carrier details. For freight deliveries of larger outdoor pieces, our team will keep you updated on estimated delivery windows so you can plan accordingly.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your space, please refer to our Return Policy page for full details on eligibility, condition requirements, and how to initiate a return. Our team is happy to walk you through the process.
Can I exchange an item for a different style or finish?
We are happy to help with exchanges on eligible items within our 30-Day Returns window. Please contact our team with your order number and the item you would like instead, and we will guide you through the next steps. Details on eligibility are outlined in our Return Policy.
How do I choose the right patio furniture set for my space?
Start by measuring your outdoor area and thinking about how you want to use it, whether for dining, lounging, or both. Our team can help you select the right configuration, materials, and finishes to complement your space. Feel free to send us photos or dimensions and we will offer tailored recommendations.
What materials are your fire pit tables and outdoor kitchens made from?
Our fire pit tables and outdoor kitchens are crafted from weather-resistant materials designed for lasting quality in outdoor environments. Each product listing includes detailed specifications on construction, finishes, and materials so you can make a confident decision for your space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. with transparent tracking from start to finish.
30-Day Returns
If something is not the right fit for your space, our return process is simple and clearly outlined.


